1.1 Adding a new FTP user

To add a new FTP user, go to the left side menu and click on "Edit Users". You will see the original server owner login as the only entry. You have two options "Batch create users" (requires uploading a batch file) or a single user via "Add a website FTP access user". Click the respective option you desire. The documentation proceeds with the single user option.

Next, fill in the "Email address" to the user you want to create, accordingly. Do the same with "Real name". A password is generated automatically. If you want, your can type in a custom password. The strength will be indicated by the colored bar below the password field. Leave the rest as it is. For "Other user permissions", you dont need to touch those setting either. Click on "Create" in the end.

Check, if everything went accordingly. You should see a second entry with your new user and all necessary details.